Shipping policy
At Sutran Technology, we are committed to providing you with fast and efficient service so that you receive your products as quickly as possible.
Free Shipping
We offer free shipping on all orders within mainland Spain for purchases over €60. For international orders, shipping costs are calculated at checkout based on the destination. For more details on shipping costs by destination, click here.
Order Processing
All orders are processed and shipped from our warehouse in Spain, from Monday to Friday, excluding public holidays. Orders are generally processed and dispatched within 1–3 business days after payment confirmation.
Delivery Times
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Spain: Standard shipping delivery time is 2–3 business days.
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International: Delivery times vary depending on the destination:
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Europe: 5–7 business days.
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Rest of the world: 5–7 business days.
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Order Tracking
You will receive a confirmation email with a tracking number so you can track your order throughout the delivery process.
Customs Duties and Import Taxes
For international orders (outside Spain and the European Union), please note that customs duties and import taxes may apply depending on the destination country. Sutran Technology has no involvement or responsibility in this process.
These additional charges are the sole responsibility of the customer and will be collected upon delivery.
Orders within Spain and the European Union are not subject to these additional charges.
For any questions regarding your order or delivery times, feel free to contact us at info@sutrantechnology.com.