Privacy Policy

About us

The address of our website is: https://www.sutrantechnology.com

Owner company: SUTRAN I MAS D, SL with address at C / Sant Carles, 59 - 08922 - Santa Coloma de Gramenet, Barcelona - Spain and with CIF: B65234890

Information and consent

By accepting this Privacy Policy, the user (hereinafter, the "User" or "Users") is informed and gives their free, informed, specific and unequivocal consent for the personal data provided through the Web page located at the URL [https://www.sutrantechnology.com/] (hereinafter, the "Website") are processed by SUTRAN I MAS D, SL., as well as the data derived from your browsing and those others data that you may provide in the future.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and the User may freely and voluntarily determine if they wish to provide their personal data to SUTRAN I MAS D, SL.

Obligation to provide data

The data requested in the forms of the Web are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they will not be able to be attended, without prejudice to the fact that you can freely view the content of the Website.

What personal data we collect and why we collect it

SUTRAN I MAS D, SL. will collect the following categories of User data:

To formalize a purchase:

Identification data: name, surname and ID.
Contact information: email address, telephone number and postal address.
Transaction data of goods and services in SUTRAN I MAS D, SL .: products and services acquired or in which the User shows interest.
Economic and financial data: bank card.
Navigation data.

Data provided through out of stock product forms:

Identifying data: name and surname.
Contact details: email address.
Transaction data of goods and services in SUTRAN I MAS D, SL .: products and services in which the User shows interest.
Navigation data.

Data provided through contact forms:

Identifying data: name and surname.
Contact information: email address, telephone number and postal address.
Other data: data provided by the Users themselves in the open fields of the forms provided on the Website.
Navigation data.

Data provided through collaboration forms:

Identifying data: name and surname.
Contact information: email address, telephone number and postal address.
Navigation data.

Data provided for sending the Newsletter:

Identifying data: name and surname.
Contact details: email address.
Navigation data.

Data provided to obtain discounts or to participate in promotions:

Identifying data: name and surname.
Contact information: email address, telephone number and postal address.
Transaction data of goods and services in SUTRAN I MAS D, SL: products and services acquired or in which the User shows interest.
Navigation data.

When we need to obtain information from you, we will always ask you to voluntarily provide it to us expressly. The data collected through the data collection forms on the website or other means will be incorporated into a personal data file duly registered in the General Data Protection Registry of the Spanish Agency for Data Protection, of which SUTRAN I MAS D, SL is responsible This entity will treat the data confidentially and exclusively for the purpose of offering the requested services, with all the legal and security guarantees imposed by the entry into force on May 25, 2018 of the new Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016 and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

SUTRAN I MAS D, SL undertakes not to assign, sell, or share the data with third parties without their express approval except to companies and entities related to the SUTRAN brand or its suppliers and distributors if necessary.

Likewise, SUTRAN I MAS D, SL will cancel or rectify the data when they are inaccurate, incomplete or are no longer necessary or relevant for their purpose, in accordance with the entry into force on May 25, 2018 of the new Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016.

The user may revoke the consent given and exercise the rights of access, rectification, cancellation and opposition by addressing this to the registered office of SUTRAN I MAS D, SL, duly identifying himself and clearly indicating the specific right that is exercised.

The personal data provided through the Website will be processed by SUTRAN I MAS D, SL according to the following purposes:

Data provided to formalize a purchase:

  • Manage, process, send and follow up on purchases made.
  • Contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
  • Carry out quality and satisfaction surveys.
  • Send personalized commercial communications to the User about SUTRAN I MAS D, SL products and services, by electronic and / or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.
  • Send commercial communications to the User, by electronic and conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
  • Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through forms of products out of Stock:

  • Inform Users of the availability of products on which they were interested and that were out of Stock.
  • Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
  • Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through contact forms:

  • Manage, process and respond to requests, requests, incidents or inquiries from the User.
  • Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
  • Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through collaboration forms:

  • Manage the relationship with collaborators or influencers.
  • Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
  • Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided for sending the Newsletter:

  • Manage the subscription and / or cancellation of the Newsletter.
  • Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
  • Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided to obtain discounts or to participate in promotions:

  • Manage and carry out the promotion, as well as manage its development.
  • Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
  • Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
  • Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Comments

When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor's IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

Media

If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the website can download and extract any location data from the images on the website.

cookies

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don't have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When you log in, we will also install various cookies to save your login information and your screen display options. Login cookies last for two days, and screen options cookies last for one year. If you select "Remember me", your login will last for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article that you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.

Analytics

We carry out analyzes on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Website Users.

Who we share your data with

User data may be shared with:

  • Public Administrations in the cases provided by law.
  • SUTRAN I MAS D, SL, based on the legitimate interest conferred by data protection regulations, for administrative management purposes of the business group.
  • A SUTRAN I MAS D, SL in order to send the User personalized commercial communications, by electronic and conventional means, if the User authorizes it by checking the corresponding box.
  • Companies related to the marketing sector in order to send the User commercial communications, by electronic and conventional means, related to the aforementioned sectors, provided that the User authorizes it by checking the corresponding box.

How long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve subsequent comments automatically instead of keeping them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information that they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

What rights do you have over your data

If you have an account or have left comments on this website, you can request to receive an export file of the personal data we have about you, including any data that you have provided us. You can also request that we delete any personal data we hold about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

Where we send your data

Visitor comments may be checked by an automated spam detection service.

How we protect your data

SUTRAN I MAS D, SL will treat the User's data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting technical measures and necessary organizational measures that guarantee the security of your data and prevent its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.

Changes

SUTRAN I MAS D, SL reserves the right to review its Privacy Policy at the time it deems appropriate, in which case it will be communicated to the Users. For this reason, we ask that you regularly check this privacy statement to read the most recent version of the Privacy Policy of SUTRAN I MAS D, SL

Acceptance and Consent

The User declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the automated processing thereof by SUTRAN I MAS D, SL, in the manner and for the purposes indicated in this Privacy Policy.