The address of our website is: https://www.sutrantechnology.com

Owner company: SUTRAN I MAS D, SL with address at C/Antoni Gaudí, s/n Edifici Olimpic, 1ª planta - 08349 - Cabrera de Mar, Barcelona - Spain and with CIF: B65234890

Information and consent

By accepting this Privacy Policy, the user (hereinafter, the "User" or "Users") is informed and gives their free, informed, specific and unequivocal consent for the personal data provided through the Web page located at the URL [https://www.sutrantechnology.com/] (hereinafter, the "Website") are processed by SUTRAN I MAS D, SL., as well as the data derived from your browsing and those others data that you may provide in the future.

The User must carefully read this Privacy Policy, which has been written in a clear and simple way, to facilitate its understanding, and the User may freely and voluntarily determine if they wish to provide their personal data to SUTRAN I MAS D, SL.

Obligation to provide data

The data requested in the forms of the Web are, in general, mandatory (unless otherwise specified in the required field) to fulfill the purposes for which they are being collected.

Therefore, if they are not provided or are not provided correctly, they will not be able to be attended, without prejudice to the fact that you can freely view the content of the Website.

What personal data we collect and why we collect it

SUTRAN I MAS D, SL. will collect the following categories of User data:

To formalize a purchase:

Identification data: name, surname and ID.
Contact information: email address, telephone number and postal address.
Transaction data of goods and services in SUTRAN I MAS D, SL .: products and services acquired or in which the User shows interest.
Economic and financial data: bank card.
Navigation data.

Data provided through out of stock product forms:

Identifying data: name and surname.
Contact details: email address.
Transaction data of goods and services in SUTRAN I MAS D, SL .: products and services in which the User shows interest.
Navigation data.

Data provided through contact forms:

Identifying data: name and surname.
Contact information: email address, telephone number and postal address.
Other data: data provided by the Users themselves in the open fields of the forms provided on the Website.
Navigation data.

Data provided through collaboration forms:

Identifying data: name and surname.
Contact information: email address, telephone number and postal address.
Navigation data.

Data provided for sending the Newsletter:

Identifying data: name and surname.
Contact details: email address.
Navigation data.

Data provided to obtain discounts or to participate in promotions:

Identifying data: name and surname.
Contact information: email address, telephone number and postal address.
Transaction data of goods and services in SUTRAN I MAS D, SL: products and services acquired or in which the User shows interest.
Navigation data.

When we need to obtain information from you, we will always ask you to voluntarily provide it to us expressly. The data collected through the data collection forms on the website or other means will be incorporated into a personal data file duly registered in the General Data Protection Registry of the Spanish Agency for Data Protection, of which SUTRAN I MAS D, SL is responsible This entity will treat the data confidentially and exclusively for the purpose of offering the requested services, with all the legal and security guarantees imposed by the entry into force on May 25, 2018 of the new Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016 and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce.

SUTRAN I MAS D, SL undertakes not to assign, sell, or share the data with third parties without their express approval except to companies and entities related to the SUTRAN brand or its suppliers and distributors if necessary.

Likewise, SUTRAN I MAS D, SL will cancel or rectify the data when they are inaccurate, incomplete or are no longer necessary or relevant for their purpose, in accordance with the entry into force on May 25, 2018 of the new Regulation (EU) 2016/679, of the European Parliament and of the Council of April 27, 2016.

The user may revoke the consent given and exercise the rights of access, rectification, cancellation and opposition by addressing this to the registered office of SUTRAN I MAS D, SL, duly identifying himself and clearly indicating the specific right that is exercised.

The personal data provided through the Website will be processed by SUTRAN I MAS D, SL according to the following purposes:

Data provided to formalize a purchase:

• Manage, process, send and follow up on purchases made.
• Contact the User to finalize the order if they have saved their shopping cart or have saved products in their shopping cart without completing the payment process.
• Carry out quality and satisfaction surveys.
• Send personalized commercial communications to the User about SUTRAN I MAS D, SL products and services, by electronic and / or conventional means, unless the User objects by checking the box enabled for this purpose on the Website.
• Send commercial communications to the User, by electronic and conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
• Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through forms of products out of Stock:

• Inform Users of the availability of products on which they were interested and that were out of Stock.
• Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
• Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through contact forms:

• Manage, process and respond to requests, requests, incidents or inquiries from the User.
• Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
• Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided through collaboration forms:

• Manage the relationship with collaborators or influencers.
• Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
• Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided for sending the Newsletter:

• Manage the subscription and / or cancellation of the Newsletter.
• Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
• Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.

Data provided to obtain discounts or to participate in promotions:

• Manage and carry out the promotion, as well as manage its development.
• Send commercial communications to the User by electronic and / or conventional means, about products and services, if the User gives their consent to do so by checking the corresponding box.
• Prepare a commercial profile, using third-party sources to offer the User products and services in accordance with their interests, if the User authorizes it by checking the box enabled for this purpose.
• Carry out analysis on the use of the Website and check the preferences and behaviors of the User in order to improve communication with Users of the Website.